Shipping & Delivery

Welcome to the Shipping & Delivery information page at! We understand that receiving your order in a timely and efficient manner is important to you. Here, we outline our shipping policies and processes to ensure you have a clear understanding of how we handle your purchases from the moment you click ‘Order’ to when it arrives at your doorstep.

Global Free Shipping

  • Worldwide Delivery: We are proud to offer free shipping to almost every country around the globe. Our commitment is to bring you your favorite products without the extra shipping fees, no matter where you are.
  • Delivery Timeframes:
    • United States: Estimated delivery within 8-12 business days.
    • International: Estimated delivery within 10-18 business days.
    • Special Note for South Africa: Shipments may take up to 90 days in certain circumstances due to extended shipping routes and logistics.

Tracking Your Order

  • Email Notification: Once your order is shipped, we will send you an email with a tracking number, allowing you to monitor the progress of your shipment.
  • Availability of Tracking: In some cases, especially with our free shipping option, tracking may not be available. We ensure each package is dispatched with reliable carriers for a smooth delivery experience.
  • Checking Status: You can enter the provided tracking number on our website or the carrier’s website to view the current status of your shipment.
  • Understanding Tracking Updates: Please be aware that there might be occasional delays in the tracking information updating, particularly once the package reaches the destination country.

Shipping Logistics

  • Separate Shipments: Items within the same order may be shipped separately, even if combined shipping is chosen. This is often due to items being located in different warehouses or requiring different packaging methods.
  • Customs and Duties: Please note that is not responsible for any customs fees, duties, or taxes that your country may impose on imported goods. These charges are the responsibility of the recipient and vary from country to country.

Important Shipping Information

  • Delivery Address Accuracy: Ensure your delivery address is accurate and complete. Incorrect addresses can lead to delays or lost packages.
  • Customs Clearance: Delays in delivery may occur due to customs clearance processes in your country. We ask for your patience in these situations.
  • Shipping Carriers: We partner with various carriers such as DHL, UPS, and EMS to provide efficient and reliable shipping. Carrier selection is based on the optimal route and service for your specific location.

Processing and Handling Time

  • Processing Timeframe: We prioritize prompt service, and our processing and handling time for all orders is 2-5 business days, Monday through Friday. This period allows us to accurately prepare and package your items for shipment.
  • Exclusions: Please note that this timeframe excludes weekends and public holidays. During high-demand periods or sales, the processing time may be slightly longer due to the increased volume of orders.
  • Importance of Processing Time: This initial step is crucial for ensuring that your order is dispatched correctly and efficiently. It involves verifying order details, preparing and packing the products, and getting them ready for shipping with our trusted carriers.

Customer Support and Assistance

  • Contact Us: If you have any questions or concerns regarding your shipment, our customer support team is here to help. We encourage you to contact us through our Contact Form for prompt assistance.
  • Addressing Issues: In the rare event that there are issues with your shipment, such as delays or missing packages, please reach out to us. We are dedicated to resolving any problems to ensure your satisfaction.

At, we strive to provide you with an exceptional shopping experience, including efficient and transparent shipping and delivery services. Your satisfaction and convenience are our top priorities, and we are committed to delivering your orders safely and promptly. Thank you for choosing!

Free Global Shipping

Free shipping policy

Easy 30 days returns

30 days money back guarantee

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